ATTIRE:If you intend using our spa or steam room, bring your swimwear. We will supply you with a gown, slippers & disposable underwear (if you wish to use them), otherwise, bring a spare pair of underwear to wear home.
CANCELLATION POLICY:We have a strict 24 hour Cancellation Policy. Any cancellations or “no shows” within 24 hours of your appointment will result in a 50% fee of your booked treatment cost.
We take pride in our work & preparation, & like yours, our time is highly valuable. So please contact us as soon as possible should you need to change your appointment.
BOOKING:All appointments are to be secured with a 50% booking fee. Bookings can be made by telephone or directly on our website (anytime).
GIFT CERTIFICATE:We take pride in presenting your gift certificate package so your recipient will be impressed with your choice. A gift certificate is deemed as a referral, so make sure you give us your name as the purchaser.
Our gift certificates are valid for 3 months, however, if you need to extend the expiry date, you must phone BEFORE that date to have it extended, otherwise, it will be forfeited.
NEW CLIENTS:We suggest you arrive 15 minutes earlier to complete your record card. For any advanced rejuvenation technology, we need to know about your medication. If you’re not familiar with the name/s of it, please write it down or bring it with you.
If you’d like our professional advise on your skin care, please feel free to bring that with you also.